972.475.0770
 

Customer Comments

See what our customers say about MSI.

"Give Eddie a raise, he bends over backwards for me here"

John
Gulfstream AerospaceJune 15, 2017
From: John
Sent: Thursday, June 15, 2017 4:12 PM
To: Randy Dreier
Subject: RE: Tracking # For replacement G280 Cockpit Placard Kit
 
All is good, you too
OH and give Eddie a raise, he bends over backwards for me here…

John

"Thanks for the update and making this shipment happen quickly.  I appreciate the effort!"

Scott
Ice-O-MaticMay 23, 2017
From: Scott
Sent: Tuesday, May 23, 2017 10:25 AM
To: Randy Dreier
Cc: Kevin Witt
Subject: RE: Art approval for P/N 6101012-02 REV B and P/N 6101012-03 REV B

Hello, Randy.

Thanks for the update and making this shipment happen quickly.  I appreciate the effort!

Best regards,

Scott

"Thank you and MSI very much for helping us get these so quickly!"

Matthew
National InstrumentsMay 10, 2017
From: Matthew
Sent: Wednesday, May 10, 2017 4:20 PM
To: Charlie; Sheila Byrne
Cc: Chris
Subject: RE: Order Number: 420395 - 146679A-01 Rev 1 (prototypes) - PO Number: 05012017CI

Sheila,

We received the overlays, and they look great. Thank you and MSI very much for helping us get these so quickly!

Thanks,
Matthew 

"MSI comes through again!!"

Cathy
Advanced B+B SmartWorxApril 28, 2017
From: Cathy
Sent: Friday, April 28, 2017 4:29 PM
To: Sheila Byrne
Subject: RE: PO-00104964 - ANY OVERRUN ON P#9021? NEED 47 ASAP PLEASE

I know you do! These drop in orders have been killing me lately but MSI comes through again!! Enjoy your weekend as well!

Cathy

"All too often we encounter vendors either unwilling or unable to step up and go out of their way.  You are the exception."

Donald
PVIApril 3, 2017
From: Donald
Sent: Monday, April 03, 2017 9:26 AM
To: Matt Van Beber
Cc: Chris; Larry; Mike
Subject: PVI expedite

Matt,

I wanted to take a moment to personally thank you and your staff for expediting the labels for our P50 military products. I cannot express our gratitude for your team’s effort on our behalf. As a business owner, I know you have had to leverage your suppliers performance to meet your customers’ expectations. All too often we encounter vendors either unwilling or unable to step up and go out of their way.

You are the exception.

Thank you.

Don

VP

"Thanks so much for rushing these out to us!"

Gaylon
Thermo FisherMarch 29, 2017
From: Gaylon
Sent: Wednesday, March 29, 2017 8:34 AM
To: Matt Van Beber; Randy Dreier; Ashton Van Beber
Subject: FW: Shipment Made on PO# P115908

All:

Thanks so much for rushing these out to us!  We appreciate it!

Gaylon

"Thanks for working on it so hard!"

Zsolt
National InstrumentsMarch 23, 2017
From: Zsolt
Sent: Thursday, March 23, 2017 10:45 AM
To: Sheila Byrne
Subject: RE: 191794B-01
 
Sheila,
 
Thanks for working on it so hard!
 
Thanks & Regards,
Zsolt

"Outstanding job! Decals are perfect. Spot on service!"

Greg
Standex Cooking Solutions GroupMarch 2, 2017
From: Greg
Sent: Thursday, March 2, 2017 2:56:30 PM
To: John Van Beber; Sheila Byrne
Subject: ProtoCKGRID Decals
 
Outstanding job! Decals are perfect.  Spot on service! One big Job Well Done to Team MSI!

Thanks,
Greg

"A big ATTABOY to Team MSI!  You guys are really coming through for me on these projects"

Greg
Standex Cooking Solutions GroupFebruary 2, 2017
From: Greg
Sent: Tuesday, February 28, 2017 10:11 AM
To: John Van Beber
Cc: Sheila Byrne
Subject: RE: Standex Overlay Decal - 21940403 REV F

Quick turn for now, but hopefully (which is my intent) this will lead to some regular business.

A big ATTABOY to Team MSI!  You guys are really coming through for me on these projects and it’s not going unnoticed!

Thanks,
Greg

"Thanks to you and your team for getting these out quickly."

Gaylon
Thermo FisherFebruary 22, 2017
From: Gaylon
Sent: Wednesday, February 22, 2017 8:46 AM
To: Randy Dreier; Matt Van Beber
Cc: Zach Van Beber; Ashton Van Beber; Mihai Borcoman
Subject: RE: Need 100 of 145085 and 100 of 145083 as soon as possible

Randy,

Thanks to you and your team for getting these out quickly.  Please send via Fed Ex Priority Overnight air collect using our account.

Thanks again,

Gaylon

 

"We are extremely happy with our first two orders and are happy to see quality and consistency that are far and beyond what we've seen in the past."

Kyle
Solar Light Company, Inc.February 3, 2017
From: Kyle
Sent: Friday, February 03, 2017 11:43 AM
To: Ashton Van Beber; Art Approvals
Cc: Joe Daly; Gina Carroll
Subject: RE: Art approval for P/N 140059 MODEL 7.0 LABELS and 140054 MODEL 5.7 LABELS
 
Hi Ashton,
 
First of all let me say we are extremely happy with our first two orders and are happy to see quality and consistency that are far and beyond what we've seen in the past.
 
We would actually like to get started with the few changes to the artwork for the Model 6.2 and 7.5 since those will be the next to need updating and reordering
 
I have attached what artwork we have and a document on what we'd like to add/change.
 
On Monday Gina will be able to send you a PO with the new order quantities.
 
Thanks!
Kyle

 

"I am extremely happy with the work you done."

Nhan
Howell Instruments, Inc.February 2, 2017
From: Nhan
Sent: Thursday, February 02, 2017 9:01 AM
To: Razvan Datcu; Ashton Van Beber
Cc: Randy Dreier; Mihai Borcoman; Matt Van Beber; Zach Van Beber
Subject: RE: Dial face drawing

Hi Razvan,
I am extremely happy with the work you done. I like the polycarbonate with ink the most. The yellow looks good without backlight. I compare to one of our gauge and notice when the backlight is on, the red and yellow are washed out just a bit more, but doesn’t mean I am rejecting it. I don’t know If there is any more room for improvement on the two colors, but overall I am happy with it. I show the dial face and its quote to my upper management team, they like it and agree to go with this design. I start design it in to our product and call out MSI as the only approved supplier for these dial face markings. I am in prototype phase, so it may take a while before you can see our production order. Again, thank you so much for working with us.

Regards,     

Nhan
Electronic Design Manager
Howell Instruments, Inc.

 

"I love Razvan! What a valuable asset to both MSI and PVI. He is the contact that I needed to have."

Nina
PVI Industries, LLCJanuary 26, 2017
From: Nina
Sent: Thursday, January 26, 2017 10:01 AM
To: Randy Dreier
Subject: RE: PVI Logo Watts Brand

Randy,

I love Razvan too lol! What a valuable asset to both MSI and PVI. He is the contact that I needed to have. I was able to tell him a multitude of information about all the changes, projects, and requests that are taken place here. He provided me with several tools, a summary of our visit, the progress on each of the projects going on , he is pretty incredible, that will make that easier for me, and allow me to help other here at PVI.  PVI depends on me as MSI depends on Razvan, I am very excited to be working with you all. I am doing great,  I hope you are as well, we have many exciting things in store for us all.

Good to hear from you,


Nina
PVI Industries, LLC

 

"I loved meeting Matt.  What a quality man; he has a depth of character and I truly enjoyed our visit.  The values that Matt and Greg founded MSI on are what we strive to do at Design Center Signs."

Nita
Design Center SignsDecember 2, 2016
From: Nita
Sent: Friday, December 02, 2016 12:12 PM
To: Ashton Van Beber; Jeanette
Subject: Re: New Quotes

Ashton,

I loved meeting your dad. What a quality man; he has a depth of character and I truly enjoyed our visit.

I'm looking forward working with you. The values that your dad and uncle founded MSI on are what we strive to do at Design Center Signs.

We will send the first design we did and ask you to have your team look at what we need to provide in the future before we start other artwork designs. If you don't mind I will call you soon to see how I might get you a template and the artwork that we prepared to tie back to. The goal is to make future designs easier for both of us.

As I told you dad I am thankful that GSG referred us to you.

Sincerely,
Nita

 

"You are so great to work with and I appreciate you meeting all of my demands"

Natalie
FujitsuNovember 18, 2016
From: Natalie
Sent: Friday, November 18, 2016 10:12 PM
To: Ashton Van Beber
Subject: RE: Order Number: 411391 - HA390-0002-X445/02 - PO Number: 4500268989

THANK YOU ASHTON! You are so great to work with and I appreciate you meeting all of my demands. I know I asked a lot of you this week from those two last minute labels to getting this new revision at less than LT.

Natalie

 

"The last labels were done perfect.  We are very happy"

Peter
TeleTech CommunicationsNovember 17, 2016
From: Peter
Sent: Thursday, November 17, 2016 2:37 PM
To: Cindy Hunt; Eddie Santamaria
Subject: New reorder

Hi Guys,

The last labels were done perfect. Congratulation.
We are very happy.

Thank you.

Peter  

"I will remember how you helped us out and saved us money"

Natalie
FujitsuNovember 16, 2016
From: Natalie
Sent: Wednesday, November 16, 2016 3:54 PM
To: Ashton Van Beber
Subject: RE: URGENT - NEED 2 ASAP

Ahhhhh thank you!!! I will remember how you helped us out and saved us money.
I am in the process of getting the PO together. You should get it shortly.

Just to confirm, these will be delivered tomorrow correct?

Natalie

 

"You really worked your magic here!  I'll be able to meet my deadlines now!!!  You guys are ROCKSTARS"

Krystie
CampatchNovember 11, 2016
From: Krystie
Sent: Friday, November 11, 2016 1:55 PM
To: Eddie Santamaria
Cc: Randy Dreier; Matt Van Beber
Subject: RE: HPE Art

Eddie,

Thank you so much, I can’t tell you what great news this is. I’ll be able to meet my deadlines now!!!

You really worked your magic here, we are so appreciative!

I’ll be placing another large order early next week, have a wonderful weekend and please thank your team for me, you guys are ROCKSTARS.


Krystie

 

"500 clear overlays digitally cut so quickly. That saved our day"

Jonathan
Precise Connections, Inc.October 24, 2016
From: Jonathan
Sent: Monday, October 24, 2016 11:21 AM
To: Randy Dreier
Cc: Sheila Byrne; Matt Van Beber
Subject: RE: URGENT: clear overlay - P/N 303-00124

Hi Randy,

I just wanted to thank you again for having the 500 clear overlays digitally cut for us so quickly. That saved our day and we really appreciate it. I watched them put the first two overlays on and they look great!

Best regards,
Jonathan

 

"You are my first choice for all my labeling requirements"

Larry
KarleeOctober 19, 2016
From: Larry
Sent: Wednesday, October 19, 2016 12:58 PM
To: Karol Birdsall
Subject: Thanks!

Karol,

I received the Yeti's, what a great promo item!

Please pass along my thanks for all the support that we get from MSI , you are my first choice for all my labeling requirements.

Larry

 

"Absolutely fantastic!"

Fi
Thermo FisherOctober 10, 2016
From: Fi
Sent: Monday, October 10, 2016 12:58 PM
To: Ashton Van Beber
Subject: RE: Ref 6001409559 22715-0001

Hi Ashton,

Absolutely fantastic!
Thank you and your team for the time and effort that you put in to these.
Have an awesome weekend lady

Best regards
Fi

 

"Thanks again to you and your team for getting us those overlays on short notice"

Craig
AstronicsOctober 7, 2016
From: Craig
Sent: Friday, October 07, 2016 10:32 AM
To: Ashton Van Beber
Subject: thanks

Ashton,

I just wanted to say thanks again to you and your team for getting us those overlays on short notice. I didn’t get feedback from our marketing people, but no news is good news. I thought they looked very good.

Craig

 

"numerous verbal discussions finally resulted in success.  Thanks for everyone's hard work."

Charlie
InterX TechnologiesOctober 3, 2016
From: Charlie
Sent: Monday, October 03, 2016 6:02 PM
To: Randy Dreier; Michael
Cc: Doug; Larry; Sal; John Van Beber; Karol Birdsall
Subject: labels completed!!!!!!!!!!

All,

I am glad that the drawing/purchase order documentation, and numerous verbal discussions finally resulted in success.

Thanks for everyone's hard work,

Charlie

 

"Once again 'You Rock'!"

Craig
JMC Global TechnologiesSeptember 27, 2016
From: Craig
Date: September 27, 2016 at 6:08:04 PM CDT
To: Randy Dreier
Cc: Matt Van Beber
Subject: Urgent label

Dear Randy,
 
Thank you for working with us on that urgent label.  I was able to deliver the bezel in time for the customer’s trade show.  Once again “You Rock” !
 
Also thank you to your support team.
 
Regards,
 
Craig

 

"I really appreciate the personal touch.  Working with Eddie and Randy has been seamless and I really enjoyed our relationship with Marking Systems"

Krystie
CampatchSeptember 27, 2016
From: Krystie
Sent: Tuesday, September 27, 2016 6:40:57 PM
To: Matt Van Beber
Cc: Eddie Santamaria; Randy Dreier; Parham
Subject: Recap
 
Hi Matt,
 
Thanks so much for taking the time to chat yesterday, I really appreciated the personal touch. Like I mentioned, working with Eddie and Randy has been seamless and I really have enjoyed our relationship with Marking Systems, you’ve got a great team on your hands!
 
Eddie, FYI I’ll be sending you a big order in a separate email shortly so be on the lookout for that.
 
Have a great night,
 
Krystie

 

"color looks spot on, graphics are sharp, the adhesive sticks really well to the smooth powder coat....  a couple [of] people ... couldn't see the difference between the paint and sticker"

Todd
Atlas IED September 26, 2016
From: Todd
Sent: Monday, September 26, 2016 11:45 AM
To: John Van Beber
Subject: RE: Follow up

Hey John,

I received the order and they look great. The color looks spot on, graphics are sharp, and initially, the adhesive sticks really well to the smooth powder coat. Had a couple people look at them on the product and couldn’t see the difference between the paint and sticker until they got real close.

Thanks for all of the help, I already have another idea for using the blue color so I’ll let you know.

Todd

 

"confident to beat our aggressive competitors with your super support!"

Awei
Unicom Engineering September 16, 2016
From: Awei
Sent: Friday, September 16, 2016 11:20 AM
To: Camelia Rasa
Cc: Eddie Santamaria
Subject: RE: Order Number: 407813 - 440-1321-00 REV 0A - PO Number: 00098496

Hello MSI team,

Thank you for accepting our earlier requested date!

We are more confident to beat our aggressive competitors with your supper support!

Regards,

Awei

 

"As always we greatly appreciate your support"

Alejandro
Panasonic September 15, 2016
From: Alejandro
Sent: Thursday, September 15, 2016 5:09 PM
To: Joe Sofinowski; Matt Van Beber;Ivan;Jose
Cc: Eddie Santamaria
Subject: RE: Panasonic Refrigeration- ver. 10 of non-use warranty (ROHS)

Joe,

Thank you for the quick reply.

As always we greatly appreciate your support

Have an excellent day

Alejandro

 

"They actually look better than the previous supplier's"

Brenda
American Innovations September 12, 2016
From: Brenda
Sent: Monday, September 12, 2016 2:31 PM
To: John Van Beber; Cindy Hunt
Subject: RE: Order Number: 406121 - 161505-000 Rev 2 - PO Number: 00020585

They are perfect!  Thank you for your concern.  They actually look better than the previous supplier’s.

Thx

Brenda

 

"Thanks to you and ... MSI for working so hard to meet our deadline."

Rebekah
ErchoniaSeptember 2, 2016
From: Rebekah Eccles
Sent: Friday, September 02, 2016 3:54 PM
To: Sheila Byrne
Subject: RE: image of box

I didn't get a chance to tell you yesterday, but I really appreciate you taking the time to help me with that box. We found it!

Thanks to you and all at MSI for working so hard to meet our deadline. You guys are the best.

Rebekah
Erchonia

 

"You did such a wonderful job on the last label"

Frank Filadelfo
York IndustriesAugust 31, 2016
From: Frank Filadelfo
Sent: Wednesday, August 31, 2016 12:20 PM
To: Cindy Hunt
Subject: another label RFQ

Hello Cindy,

You did such a wonderful job on the last label you just did for us, so I would like you to quote on our new label requirement. I have attached a pdf file of the label. I like the sample warning & caution labels in you catalog, so I am leaning towards that kind of label. Our new label is 3" x 11". The designer has specified colors as follows: Red – Pantone 485C, Seal (gradient) – Pantone 803C to Pantone 7481C, Pantone Black. If required, we can supply the native illustrator file. Please quote 100 and 250 pcs. Thank you.

Frank Filadelfo

 

"You did an amazing job"

Frank Filadelfo
York IndustriesAugust 25, 2016
From: Frank Filadelfo
Sent: Thursday, August 25, 2016 2:15 PM
To: Oana Stancioiu
Cc: Cindy Hunt; Songul Gurleyen
Subject: RE: at proof for P/N SAMPLE BOX LABEL

Oana,

Just wanted to let you know that we received the labels yesterday. We could not be more satisfied with them. You did an amazing job. My sincerest thanks to all involved in creating such a beautiful label in such a short period of time. Thank you again.

Frank Filadelfo

 

"We greatly appreciate all of your help"

Cindy Krenik
Creation TechnologiesAugust 19, 2016
From: Cindy Krenik
Sent: Friday, August 19, 2016 8:54 AM
To: Randy Dreier; Matt Van Beber; Eddie Santamaria
Cc: Jared Baron; Ashton Van Beber
Subject: RE: Hot order

Thanks Randy – we greatly appreciate all of your help with this label!

Cindy Krenik

 

"this kind of cooperation style is definitely what we need"

Awei
Unicom Engineering August 11, 2016

From: Awei
Sent: Thursday, August 11, 2016 3:43 PM
To: Eddie Santamaria; Camelia Rasa
Subject: RE: expediting request

Hi Eddie,


I have to say I was shocked by this surprised gifts!

But this kind of cooperation style is definitely what we need if both of us want to be the final survivor since who got speed who got business!

Please ship by overnight as we are pursuing 100% customer satisfaction.

Awei

"I really appreciate the level of quality you brought to the job"

Phyllis Jung
Life FitnessJuly 6, 2016
From: Phyllis Jung
Sent: Wednesday, July 06, 2016 12:49 PM
To: Razvan Datcu
Cc: Ryan Van Beber
Subject: RE: SCIFIT / Planet Fitness Phase One decals

Razvan, these last samples look great! Please proceed with production of 10 sets for the StepOne units and 10 sets for the PRO1000 units.

Great job! Thank you for all your team's hard work. I really appreciate the level of quality you brought to the job, plus your almost weekly communication.

Phyllis Jung

 

Thank you for jumping through the hoops :-)"

Kurt Klosterman
Abbott June 30, 2016

From: Klosterman, Kurt M
Sent: Thursday, June 30, 2016 5:51 PM
To: Randy Dreier
Cc: Rammelsberg, Sarah
Subject: RE: Where are we with delivery of the 80000735, 734 and 8000736, 737 rack labels ?

Outstanding effort. Thank you for jumping through the hoops :-)

Kurt

"fantastic news! We really appreciate all you did to get this out"

David Whitley
ABB June 22, 2016

From: David Whitley
Sent: Wednesday, June 22, 2016 1:41 PM
To: Ashton Van Beber
Subject: RE: PO 4501828497

Ashton,

Thanks…that is some fantastic news!!! We really do appreciate all you did on this to get it out for us….it is very much appreciated!

David Whitley

"Never thought labels would be such a big deal...I owe so much chocolate!"

Stephanie Barone
ABB June 21, 2016

From: STEPHANIE BARONE
Sent: Tuesday, June 21, 2016 6:34 PM
To: Ashton Van Beber
Subject: p/n d 6917 1000-105

This last part number I sent I found some in stock, yay!!! Finally one that I don't need in a rush haha butttt.. my next email is two labels that I do need as soon as possible let me know if they are in your system. They are keeping 20 orders from being produced. Never thought labels would be such a big deal, thanks for being such great help. I am new at ABB and being a buyer has been an interesting role, but you have been so helpful, I owe so much chocolate!

Stephanie Barone

"making magic happen in the real business world"

Awei Xiao
Unicom June 13, 2016

From: Awei Xiao
Sent: Monday, June 13, 2016 3:11 PM
To: Eddie Santamaria
Subject: RE: double checking

Hi Eddie,

Thank you for making magic happened in the real business world!

Awei

"the way they were packaged was very organized"

Shanna Ramirez
Duke Manufacturing June 2, 2016

From: Shanna Ramirez
Sent: Thursday, June 02, 2016 11:42 AM
To: Zach Van Beber
Cc: Ryan Van Beber
Subject: RE: duke spreadsheet

Hi Zach, the overlay samples did arrive yesterday. They look beautiful, and the way they were packaged was very organized such that we know exactly which version we are looking at. Please extend my thank you to all that made the effort to produce these :) I will show this to our team and see which one is approved after testing!

"this is one of the nicest catalogs I ever got!!!"

Georges Cinq
Cafection Enterprises, Inc May 11, 2016

From: Georges Cinq
Sent: Wednesday, May 11, 2016 3:10 PM
To: Randy Dreier
Cc: Ryan Van Beber
Subject: Catalog

Hello Randy!

I got your catalog today and I can tell you I have never seen anything like this before! I have been in purchasing for more than 20 years now and this is one of the nicest catalogs I ever got!!! I handed it to our marketing manager and she was also amazed. We specialize in custom branding for commercial coffee machine. We do sell our own brand and we also manufacture private labels but we offer customers the possibility to adapt our coffee machines for their own use. For example, we could sell you a machine with your own logo upfront and/or program (we have an interactive screen which can display videos, message, pictures…). Since we are always looking to offer our customers branding options, your catalogue will definitely help us choose the right label and/or product. You will definitely hear back from us.

Thank you!

Georges Cinq

"helping me to help my customer"

Ed Morbitzer
Humanetics May 11, 2016

From: Ed Morbitzer
Sent: Wednesday, May 11, 2016 1:56 PM
To: Randy Dreier; Angelica Persell
Subject: Help

Thanks to both of ya'll for helping me to help our customer. I really appreciate it.

Ed Morbitzer

"The quality is top notch"

Janie Lipscomb
Creation Technologies May 6, 2016

From: Janie Lipscomb
Sent: Friday, May 06, 2016 2:53 PM
To: Marking Systems Information
Cc: Eddie Santamaria; Matt Van Beber
Subject: Customer Comments

We are introducing a new product with a lot of new labels and other items supplied by Marking Systems. We loaded a lot of new items with very little time to react on Eddie Santamaria and Matt. You worked diligently to meet all of our demands and have exceeded our expectations. Eddie's attitude is great when faced with a challenge. You are a wonderful supplier to work with.

The quality is top notch.
I would like to thank you for your efforts. It is a pleasure to work with you.

Thank you,

Janie Lipscomb

"Randy Drier does an excellent job"

John Davilla
Watchguard
Video April 19, 2016

From: John Davila
Sent: Tuesday, April 19, 2016 11:42 AM
To: Karol Birdsall
Subject: RE: Matt Van Beber, Marking Systems, Inc. Owner

Hello Karol;
I have a meeting tomorrow afternoon and cannot meet but I did ask around if anyone needs to meet with Matt.
At this time there are no pending issues (that is a good thing).

Randy Drier does an excellent job with our account and is always very helpful if an issues does happen.

--
Sincerely,

John Davila

"makes product look better and cost effective"

The Cariplex April 20, 2016

From: The Cariplex
Sent: Wednesday, April 20, 2016 12:25 PM
Subject: Re: Quote Number: 183184 - VS Broadcaster 3Dome
To: Estimating Inbox
Cc: Ryan Van Beber, Sheila Byrne

Thank you. Very good.

We want to put your overlays on all of our product.

The quality on overlay makes product look better and cost effective.

We are redesigning our rack mount face plate to take advantage of the overlay style you have in book for direct tv.

We also want to move forward with the voice stream top overlay design.
Can you please tell me next step

"I seriously appreciate all [you did] to make the fiscal year a success"

Patricia Gardner
EFJohnson Technologies April 05, 2016

From: Pat Gardner
Sent: Tuesday, April 05, 2016 10:27 AM
To: Pat Gardner
Subject: EFJ Update

By way of an update and thanks for all your efforts, I wanted to provide you each with a little information regarding the EFJ March results.

March radio shipments represented an increase of 253% over the combined months of January and February 2016. A large part of this was unforecasted demand that resulted in a lot of pressure applied to the EFJ purchasing team and the key suppliers that I have included on this email.

Big thanks for all your efforts and successes that we all accomplished over the last few weeks. I seriously appreciate all you were able to do to make the fiscal year end a success for EFJ.

Patricia Gardner

"You are so wonderful."

Alain Vo
South Shore Products March 23, 2016

From: Alain Vo
Sent: Wednesday, March 23, 2016 2:37 PM
To: Tammy Nicaud; 'Kayla Crawford'
Subject: RE: UPDATE : PO Number: 40-3207961B

Thank you Tammy.
You are so wonderful.
Thank you again.

Alain Vo

"You guys rock!"

Silvia Maynard
Pikes Peak Plastics March 15, 2016

From: Silvia Maynard
Sent: Tuesday, March 15, 2016 4:44 PM
To: Randy Dreier
Subject: RE: 15096 H25 logo; not so good news

As always. You guys rock!
Thank you sooooo much
-Silvia

"a great experience"

Bill Cowles
Electric Objects March 14, 2016

From: Bill Cowles
Sent: Monday, March 14, 2016 3:47 PM
To: John Van Beber
Cc: Lori Karns
Subject: Re: Marking Systems, Inc.

Hi John,

Congrats on your new role. We've had a great experience with MSI's label work in the past, will keep you posted with any upcoming projects. Feel free to check in with either me or Lori Karns, our Head of Operations (cc'd).

Best Regards,
Bill

"favorite supplier"

Lisa Iwai
Uniden March 14, 2016

From: Iwai, Lisa
Sent: Monday, March 14, 2016 11:42 AM
To: John Van Beber
Subject: RE: Marking Systems, Inc.

Hi, John
Thank you for your email. Marking System has been our favorite supplier, always supportive to our urgent short lead time request.

Lisa Iwai

"very sincere when I say [thank you]"

Debora Kirchenbauer
Zodiac Aerospace Februrary 25, 2016

From: Debora Kirchenbauer
Sent: Friday, February 26, 2016 9:23 AM
To: Eddie Santamaria
Subject: RE: P313032

I am glad... I hope you have a great weekend. And I do thank you for the great support. I am very sincere when I say that.

Thank you,

Debora Kirchenbauer

"Keep up the good work"

John Karshis
Gulfstream Februrary 25, 2016

From: John Karshis
Sent: Thursday, February 25, 2016 2:56 PM
To: Eddie Santamaria
Subject: RE: FW: Order Number: 393900 - LC42208126-513 - PO Number: DAPO16-02359

Keep up the good work supporting GAC!!!

John Karshis

"You are the BEST!"

Coleta Collier
Uniden Februrary 23, 2016

From: Collier, Coleta
Sent: Tuesday, February 23, 2016 11:05 AM
To: Randy Dreier; Iwai, Lisa
Subject: RE: Uniden NEW PO DX94663

Awesome!! You are the BEST!

"We really appreciate you guys making this happen for us"

Tracy Melton
HealthFirst Februrary 15, 2016

From: Tracy Melton
Sent: Monday, February 15, 2016 11:56 AM
To: Randy Dreier; Derek Delahunt (Banyan); Accounts Receivable
Cc: Brittany Boyd (Banyan)
Subject: RE: Shipment Made on PO# BN-102525

Thanks Randy. We really appreciate you guys making this happen for us.

Best,
Tracy

"you'll be the first people we go to when it comes to labels"

Anthony Tran
Garrett Februrary 03, 2016

From: Anthony Tran
Sent: Wednesday, February 03, 2016 3:44 PM
To: Eddie Santamaria; Randy Dreier
Subject: RE: New label design guidelines

Eddie and Randy,

Thank you so much for meeting with me the other day. I just got the guide y'all sent me, and wow, this thing is awesome. I thought I learned a lot from the tour, but it turns out I only scratched the surface. This guide will be my go-to reference from now on, and I can guarantee that you'll be the first people we go to when it comes to labels.

Gratefully yours,

Tony

"You guys phucking rock!!!!"

Scott Sanders
Humanetics Februrary 03, 2016

From: Scott Sanders
Sent: Wednesday, February 03, 2016 3:55 PM
To: Randy Dreier; Lee Wilson
Subject: RE: new po # 3076904

You guys phucking rock !!!!

"we appreciate how [MSI] can turn these over quickly"

Ann Parmann
Cotterman Februrary 01, 2016

From: Ann Parmann
Sent: Monday, February 01, 2016 8:00 AM
To: Randy Dreier
Subject: RE: Help with PO 48251-00
Hi Randy - I am sorry for my delay as I was in audits all day Friday. Would you be able to overnight to our account on 2/4 and that way I will be able to get them in the right hands on Friday. This is very helpful and we appreciate how Marking systems can turn these over quickly when we need it.

Ann Parmann

"Excellent customer service"

Diana Peregrina Rizo
Navico January 26, 2016

From: Diana Peregrina
Sent: Tuesday, January 26, 2016 11:14 AM
To: Chris Watley
Cc: Angelica Olachea; Jim Clark
Subject: RE: Contact Information

Excellent customer service, thank you Chris.

"thank you ... for the extreme focus"

Craig Corato
JMC GT January 22, 2016

From: Craig Corato
Date: January 22, 2016 at 10:41:05 AM CST
To: Matt Van Beber
Cc: Randy Dreier, jcorato@jmcgt.com, Karol Birdsall, Mihai Borcoman
Subject: RE: Parts needed - Urgent
Dear Matt,

I want to thank you and your team for the extreme focus on these. Awesome!

Regards,

Craig Corato

"Great work"

Tracy Melton
HealthFirst January 20, 2016

From: Tracy Melton
Sent: Wednesday, January 20, 2016 10:40 AM
To: Brittany Boyd; Randy Dreier; Derek Delahunt
Cc: Roland Block
Subject: RE: 550 Foam with Overlay

Great work Randy and Team. We really appreciate the efforts from your team to make this happen.

Best,

Tracy

"You guys rock!!!!"

Coleta Collier
Uniden November 20, 2015

From: Collier, Coleta
Sent: Friday, November 20, 2015 12:42 PM
To: Randy Dreier
Cc: Iwai, Lisa
Subject: RE: Quote Number: 175758-1 - HC1240BL2-TOS
Received these today!!!!! You guys ROCK!

"Awesome"

Alex Moreno
Thermo Fisher Scientific November 16, 2015

From: Alex Moreno
Sent: Monday, November 16, 2015 2:00 PM
To: Randy Dreier
Subject: RE: Please help to expedite

Awesome, you've been giving us an excellent support Randy.

Thank you!

Alex Moreno
Value Stream Supply Chain Buyer
Environmental and Process Monitoring
Thermo Fisher Scientific

"Thanks MSI for coming through"

Marianne Lippold
B+B SmartWorx November 13, 2015

From: Marianne Lippold
Sent: Friday, November 13, 2015 8:17 AM
To: Tammy Nicaud
Cc: Matt Van Beber
Subject: RE: Invoice? // RE: Received // RE: Approved // RE: Quote Number: 180584 - B&B logo label for demo panels

I received the label sample book yesterday, thanks. Will peruse through it sometime today.

Thanks, MSI, for coming through….have a nice weekend.

Marianne Lippold | Marketing
B+B SmartWorx

"Thank you, thank you for your speedy assistance"

Marianne Lippold
B+B SmartWorx November 06, 2015

From: Marianne Lippold
Sent: Friday, November 06, 2015 10:10 AM
To: Tammy Nicaud
Subject: Received // RE: Approved // RE: Quote Number: 180584 - B&B logo label for demo panels

Hi Tammy,

The labels just arrived…and they look great! The 10 sheets of varying sizes was a good idea. It gives us flexibility as we will be developing more of these product demonstration kits in the future. While, these should last a little while, I will look through Dan Mathews' sample binder here. Maybe we can work on the next set of labels at a more leisurely pace.

Thank you, thank you for your speedy assistance the past few days, Tammy. You rock!

With gratitude, Marianne
Marianne Lippold | Marketing
B+B SmartWorx

"We are very happy with the service, quality and response times"

Katrina Dolan
Acelity November 04, 2015

From: Katrina Dolan
Sent: November 04, 2015 at 8:50:28 AM CST
To: Matt Van Beber; Chris Watley
Subject: RE: Checking in

Hi Matt,

Thanks for the follow up mail. I am very happy and I believe it was a good move, transferring over the product to yourselves. Only today I transferred some more and I expect this to continue.

Overall we are very happy with the service, quality and response times so all going well.

Kind Regards
Katrina Dolan | Acelity
Commodity Manager, Global Sourcing

"THANKS FOR GOING ABOVE AND BEYOND"

James Holley
Weathermatic November 03, 2015

From: James Holley
Sent: Tuesday, November 03, 2015 1:05 PM
To: Chris Watley; Randy Dreier
Cc: Karol Birdsall
Subject: RE: Quote Number: 180439 - SL9600DM

CHRIS:

I got them, AGAIN THANKS FOR GOING ABOVE AND BEYOND on this order!!!!

We really appreciate all your effort!!

James Holley
Product Engineer, Mechanical
Licensed Irrigator # 18464
Weathermatic

"You guys ROCK!"

James Holley
Weathermatic November 02, 2015

From: James Holley
Sent: Monday, November 02, 2015 3:45 PM
To: Chris Watley; Randy Dreier
Cc: Constance Popa
Subject: RE: Quote Number: 180439 - SL9600DM

Thank you!!! You guys ROCK!

James Holley
Product Engineer, Mechanical
Licensed Irrigator # 18464
Weathermatic

"You and your company have been instrumental"

Jameel Ahed
Blue Sparq, Inc. October 28, 2015

From: Jameel Ahed
Sent: Wednesday, October 28, 2015 9:31 AM
To: Razvan Datcu
Subject: Dead Front choice

Good Morning Razvan,

It is always a pleasure to talk with you. It means so much to me that my supplier, my friend, is supporting us to make a good impression on my customers. You and your company have been instrumental in making a beautiful product for our customers! God willing, if we keep doing a good job we should get some big contracts soon!

Thank you very much!

Best Regards,
Jameel Ahed
President
Blue Sparq, Inc.

"Wow Randy!!! Thank you!!!!"

Stacy Small
TORMAX USA, Inc. October 23, 2015

From: Stacy Small
Sent: Friday, October 23, 2015 3:45 PM
To: Randy Dreier
Subject: RE: Blanket PO 0010210

Wow Randy!!! Thank you!!!! We really appreciate you reviewing everything for us!

This definitely helps us out!!!

Thank you,

Stacy Small
Buyer
TORMAX USA, Inc.

"I appreciate the quick response and turnaround."

Debora Kirchenbauer
Zodiac Aerospace, LLC October 21, 2015

From: Debora Kirchenbauer
Sent: Wednesday, October 21, 2015 8:34 AM
To: Eddie Santamaria
Subject: RE: certs

Got them and sent them to the receiving dock. We are ready! :-)

Please let your team know how much I appreciate the quick response and turnaround. It is awesome!!!!!!!

Thank you,

Debora Kirchenbauer
Buyer
Zodiac Aerospace, LLC

"Looks great - Quality all looks good too."

Gregg Turi
Chameleon Design Solutions, LLC October 09, 2015

From: Gregg Turi
Sent: Friday, October 09, 2015 11:48 AM
To: Chris Watley; Eddie Santamaria
Subject: RE: Quote Number: 180005 - CDS LTT Display Overlay

Hi Chris/Eddie,

Thanks for the switch quote. I also received the sample book today. Looks great - a lot more than I had expected. Quality all looks good too.

I will certainly look to you for any future label needs.

Best Regards,

Gregg
Member & President
Chameleon Design Solutions, LLC

"Heroic effort"

Nathan Aucker
Duke Manufacturing October 06, 2015

From: Nathan Aucker
Sent: Tuesday, October 06, 2015 3:16 PM
To: Ryan Van Beber
Subject: RE: Request for Quotation

Heroic effort on your part Ryan, it does not go unnoticed.

Thank you

Nathan
Duke Manufacturing

"That is great!"

Lisa Iwai
Uniden America Corp September 25, 2015

From: Lisa Iwai
Sent: Friday, September 25, 2015 10:34 AM
To: Randy Dreier; Chris Watley
Cc: Morrison, Brett
Subject: RE: Art approval for P/N BASE FRONT LABEL ESI and P/N BASE BOTTOM LABEL

Randy
That is great! Thank you for making this so quickly.

Thank you

Lisa Iwai
Director/Supply Chain and Customer Service
Uniden America Corp

"You did very well for us!!"

Sharon Manna
Ultralife Corporation September 24, 2015

From: Sharon Manna
Sent: Thursday, September 24, 2015 8:35 AM
To: Eddie Santamaria
Cc: Jason Scott
Subject: RE: Shipment Made on PO# 346419

You did very well for us!! This one was my error, I created the PO but must have gotten sidetracked and did not actually send it....thanks for saving me :)

Thank you!

Sharon
Assistant Buyer
Ultralife Corporation

"Thanks for expediting the shipment."

Roland Kuebler
Valco Melton September 21, 2015

From: Roland Kuebler
Sent: Monday, September 21, 2015 3:40 PM
To: Randy Dreier
Cc: Jason Scott
Subject: RE: JTS0044

Randy,

We got the keyboard and everything seems to be working.
Thanks for expediting the shipment.

Roland Kuebler
Manager Electronic Engineering
Valco Melton

"I couldn't be more pleased"

Donald Oliver
Bacharach Inc. September 17, 2015

From: Don Oliver
Sent: Thursday, September 17, 2015 8:38 AM
To: Chris Watley; Eddie Santamaria
Subject: RE: 0019-0503 & 0019-3092

Hi Chris; I have been busy. Everything has been going extremely well. I couldn't be more pleased with the support of Marking Systems during this transition.

Regards,

Donald W. Oliver
Commodities Manager
Bacharach Inc.

"you've been extremely helpful"

Sergio Teixeira
Plastics Plus Inc. September 14, 2015

From: Sergio Teixeira
Sent: Monday, September 14, 2015 1:16 PM
To: Randy Dreier
Subject: RE: Purchase Order

Thank you very much I didn't notice that. I do want to say you've been extremely helpful through this process and I do appreciate all the help you have provided.

Sergio Teixeira
Buyer
Plastics Plus Inc.

"Thank you for all you do!"

Stephanie Gulley
Graphic Label Solutions September 14, 2015

From: Stephanie Gulley
Sent: Monday, September 14, 2015 11:57 AM
To: Tammy Nicaud
Subject: ZERO PPM Regection Rate in August for Rockwell!!!

SRC called to congratulate our team for a zero ppm rejection rate for Rockwell in August.
It's always good to hear when we are on the right path.
MSI deserves to take part in a job well done too so I am passing it along!!!

Thank you for all you do!

Stephanie Gulley
Customer Service Specialist

"Thanks for your prompt responses"

Kelsey McGaw
CTC, Inc. September 10, 2015

From: Kelsey McGaw
Sent: Thursday, September 10, 2015 3:07 PM
To: Chris Watley
Subject: RE: New Address?/ Recap/ new parts

Thanks for your prompt responses - I definitely appreciate them.

Kelsey

"Wow, thanks Randy"

Stephanie Miller
Cotterman Co. September 08, 2015

From: Danny Kupersztoch
Sent: Tuesday, September 08, 2015 12:03 PM
To: Randy Dreier
Subject: RE: Cotterman PO # 46853-01 & 02

Wow, thanks Randy-that is great news! What a great way to start off working with each other :)

I look forward to sending some PO's your way.

Thanks again

Stephanie Miller

"Thank you for your work"

Danny Kupersztoch
Plum, Inc. September 02, 2015

From: Danny Kupersztoch
Sent: Wednesday, September 02, 2015 2:19 PM
To: Randy Dreier
Cc: Dale King; R. D. Childers; Rich Warwick; Eddie Santamaria
Subject: Re: 000-0086 Plum Label

Randy,

We received the labels in the mail today.

Thank you for your work to get these out to us.

Danny Kupersztoch
Program Manager
Plum, Inc.

"I never have to think twice about."

Terri Sheppard-Robinson
FBD Partnership, LP September 02, 2015

From: Terri Sheppard-Robinson
Sent: Wednesday, September 02, 2015 11:14 AM
To: Parker Dobson; Tom Crouch
Cc: Tammy Nicaud
Subject: RE: Returned parts - PN 24-2141-001 Rev B Complaint Logo Not Centered - 376988

Parker,

As I mentioned, working with Tammy makes Marking Systems one of a small number of vendors I never have to think twice about.

Any hiccups we've experience have been easy fixes.

Thank you again for meeting with us this morning.

It's always a pleasure to see you.

Travel safely.

Terri Robinson
Purchasing Specialist
FBD Partnership, LP

"Excellent!"

Shane Fedon
Breg, Inc. September 01, 2015

From: Shane Fedon
Sent: Tuesday, September 01, 2015 5:48 PM
To: Chris Watley; Flaviu Borcoman
Cc: Jim Clark
Subject: RE: Where we are on NFC so far

Excellent! I really appreciate your team work!!

Shane Fedon,
Advanced Product Development Manager
Breg, Inc.

"Our Customer and I appreciate you"

Sherry Swearengin
Graphic Label Solutions September 01, 2015

From: Sherry Swearengin
Sent: Tuesday, September 01, 2015 3:33 PM
To: Tammy Nicaud
Subject: Expedite ship date and rush charge

Thank you and the MSI Team for helping me this expedite.

Our Customer and I appreciate you.

Thank you,

Sherry Swearengin
Customer Service Representative
Graphic Label Solutions

"thank you a million times"

Parham Eftekhari
CamPatch September 01, 2015

From: Parham Eftekhari
Sent: Tuesday, September 01, 2015 1:47 PM
To: Eddie Santamaria; Randy Dreier; Fattaneh Eftekhari
Subject: RE: New Order

Eddie - you are so good my man! Seriously - thank you a million times.

Thanks,

Parham Eftekhari

President

CamPatch

"Thank you so much for you BIG help!"

Amy Lee
Creation Technologies August 27, 2015

From: Amy Lee
Sent: Thursday, August 27, 2015 9:43 AM
To: Natalie Pinson
Cc: Eddie Santamaria
Subject: Marking System - pick up order# 380730

Thank you so much for you BIG help! Later you can get your BIG lunch :)

Amy Lee

Materials Specialist

Creation Technologies

"Job well done!"

Dave LeMier
GE Oil & Gas August 25, 2015

From: Dave LeMier
Sent: Tuesday, August 25, 2015 2:30 PM
To: Celik Frias
Subject: RE: P.O. 269034

Thank you Celik,

We really appreciate your customer commitment. Job well done!

Have a fine day,

Dave LeMier
Sourcing Program Leader
Pumps & Actuators
Measurement & Control
GE Oil & Gas

"I really appreciate your help"

Jonathan Ott
Precise Connections, Inc. August 25, 2015

From: Jonathan Ott
Sent: Tuesday, August 25, 2015 2:28 PM
To: Randy Dreier
Subject: RE: thank you

Thank you, Randy! I really appreciate your help and hope it leads to business!

Best regards,
Jonathan Ott
CEO & Co-owner
Precise Connections, Inc.

"You guys rock!"

Elizabeth Walmsley
Mid-Continent Instruments and Avionics August 25, 2015

From: Elizabeth Walmsley
Sent: Tuesday, August 25, 2015 11:15 AM
To: Tammy Nicaud
Subject: RE: PO 800100582

You guys rock!

Thank you for your help,

Elizabeth Walmsley
Mid-Continent Instruments and Avionics

"You are a life saver today!!"

Cathy Szczygiel
BB-Smartworx August 21, 2015

From: Cathy Szczygiel
Sent: Friday, August 21, 2015 10:47 AM
To: Tammy Nicaud
Subject: RE: 7359 label

Tammy,

You are a life saver today!! Two for two!!

Please overnight these for Saturday am delivery.

I will add a line on PO#92177

Thank you!!!

Cathy Szczygiel | MRO Buyer

"the lens looks excellent!!!"

Todd Schartner
Gulfstream Aerospace Corps. August 20, 2015

From: Todd Schartner
Sent: Thursday, August 20, 2015 1:24 PM
To: Jamie Benavides
Cc: Ryan Van Beber
Subject: Re: Door Lens

Do you know if the inside would always be white or is there an option for black?

I agree the lens looks excellent!!!

Todd Schartner
Gulfstream Aerospace Corps.

"It's beyond impressive!!"

June Scheri
Caldwell Inc. August 20, 2015

From: June Scheri
Sent: Thursday, August 20, 2015 9:46 AM
To: Ryan Van Beber
Subject: Impressive!

Good morning Ryan,

Wow! We just spoke yesterday and the MSI catalog arrived today.

It's beyond impressive!! I am very excited and feel like the only kid on the block with the latest and greatest gaming laptop.

Furthermore, I already did a show and tell with our marketing department, allowing only a brief glimpse-multiple options.

Now, I am passing the artwork on to my boss for review.

Sincerely,

June Scheri

"Ya'll are awesome and my hero's today!"

Kathleen Scharrer
Graphic Label Solutions August 07, 2015

From: Kathleen Scharrer
Sent: Friday, August 07, 2015 9:51 AM
To: Tammy Nicaud
Cc: SRC
Subject: FW: Quote Number: 179070 - EZGO 634712G16 and 634711G16

Tammy,

Ya'll are awesome and my hero's today! Thanks so much!

I will advise the customer and get the PO's over right away. Thanks again!

Thank you,

Kathleen Scharrer
Customer Service Representative

"thank you for all the work"

Katrina Bergman
Graphic Label Solutions August 06, 2015

From: Katrina Bergman
Sent: Thursday, August 06, 2015 9:24 AM
To: Tammy Nicaud
Cc: Sherry Swearengin
Subject: RE: UPDATE: Schedule for balance on PO# 9079130

Tammy:

By the way, I wanted to thank you for all the work you guys did on this one.

We appreciate it and I know SRC does.

Great Job!

Katrina Bergman
Customer Service Representative

"Very pleased with the skins!!!"

Danny Dollyhigh
Speech Privacy Systems August 05, 2015

From: Danny Dollyhigh
Sent: August 05, 2015 at 6:49:16 AM PDT
To: Eddie Santamaria
Cc: Matt Van Beber
Subject: RE: Order Number: 379159 - SOFT DB Folder - PO Number: 429

Eddie,

Very pleased with the skins!!!

You guys are good

Thanks!

Regards,

Danny Dollyhigh
Speech Privacy Systems

"I knew MSI was the right company"

Don Oliver
Bacharach July 30, 2015

From: Don Oliver
Sent: July 30, 2015 at 10:37:19 AM
To: Chris Watley
Cc: Matt Van Beber
Subject: RE: Touching base...

Hi Chris; Everything is going very smoothly. Communication has be excellent. It looks like we've mottled through the Lions share. I appreciate everyone's effort at MSI in making this transition as transparent as possible. I knew MSI was the right company to partner with.

Regards,

Donald W. Oliver
Commodities Manager

"You guys are awesome!!"

Ana Pinon
TransCore July 13, 2015

From: Ana Pinon
Sent: Monday, July 13, 2015 9:21 AM
To: Chris Watley
Subject: RE: Is it true?.?

Yes, Thank you! You guys are awesome!!


Ana Pinon

Buyer

"It's greatly appreciated!"

Nick Anthony
Pikes Peak Plastics July 10, 2015

From: Nick Anthony
Sent: Friday, July 10, 2015 7:01 AM
To: Randy Dreier
Subject: RE: H25 Bezel Overlay Issue

Randy:

Thank you very much to you and the Marking Systems team for your attention on this issue. It's greatly appreciated!

Regards,

Nick Anthony
Quality Manager

"thank you so much"

Kayla Crawford
South Shore Products June 29, 2015

From: Kayla Crawford
Sent: Monday, June 29, 2015 12:22 PM
To: Tammy Nicaud
Subject: RE: Shipment Made on PO# 140-3181281

Tammy wow, thank you so much really appreciate that you got these out so early!



Kayla Crawford
South Shore Products

"Thank you very much for your help!!"

Ronald Baldwin
Alcatel-Lucent June 26, 2015

From: Ronald Baldwin
Sent: Friday, June 26, 2015 2:17 PM
To: Chris Watley
Subject: RE: Revised Art approval for P/N 091042-10 REV E and 091043-10 REV A

Thank you Chris, you guys have been really good to work with also and I appreciate all of the help and support you are giving us, we'll get past this!

Best regards,

Ron Baldwin
Commodity Manager, Specific Components, PCB's & Optics

"Thank you very much for your help!!"

Lisa Iwai
Uniden June 26, 2015

From: Lisa Iwai
Sent: Friday, June 26, 2015 9:06 AM
To: Corey Callahan
Cc: Foley, Kim; Collier, Coleta
Subject: RE: Uniden DX94649

Corey

Thank you very much for your help!!



Lisa

"thanks to you and the MSI team!"

Gregg Fahler
Spectranetics June 25, 2015

From: Gregg Fahler
Sent: Thursday, June 25, 2015 10:44 AM
To: Larry Grimes
Cc: Trina Segui
Subject: Thanks!

Hi Larry,

I wanted to pass along thanks to you and the MSI team for turning around the pull tab order. Our team appreciated the effort, and we are resuming build activities today.

Again, thanks to you and the MSI team!

Regards,

Gregg Fahler
Supplier Development Engineer

"I really appreciate your efforts."

Tommy Covington
Long Range Systems, LLC. June 25, 2015

From: Tommy Covington
Sent: Thursday, June 25, 2015 10:44 AM
To: Tammy Nicaud
Subject: RE: Shipment Made on PO# PO13514

Tammy,

Thank you and MSI for getting us through this label shortage. I really appreciate your efforts.

Tommy Covington

Sr. Buyer, LRS

"You guys are the BEST Eddie!!!"

Larry Grimes
KPB Printing June 05, 2015

From: Larry Grimes
Sent: Friday, June 05, 2015 11:47 AM
To: Eddie Santamaria
Cc: Chris Watley
Subject: RE: Samples

You guys are the BEST Eddie!!! MSI is earning their stripes with SPNC on this project ... they won't forget what you have done.

Larry D Grimes

KPB Printing

"Fantastic!"

Ron Baldwin
Alcatel-Lucent June 03, 2015

From: Ron Baldwin
Sent: Wednesday, June 03, 2015 12:23 PM
To: Chris Watley
Cc: Magnani, Brad G (Brad)** CTR **; Randy Dreier
Subject: RE: For Your Review - Standard PO 136374, 3, MSI: 3MG 21419 AAAA HCZZA

Fantastic!

Thank you and the rest of them there for getting these turned around quickly.

Thanks again,

Ron Baldwin

"Thanks for making the impossible to be possible"

Sheila Rafael
Breg, Inc. June 01, 2015

From: Sheila Rafael
Sent: Monday, June 01, 2015 1:23 PM
To: Eddie Santamaria; Randy Dreier
Subject: FW: 255269 MARKING SYSTEM

Good afternoon,

Please review and confirm receipt of the attach Purchase Order.

It is really great working with you guys. Even I pressure you a lot. Thanks for making remedies and the impossible to be possible, thanks

Sheila Rafael
Purchasing
Breg, Inc.

"Thanks again for your help"

Daniel Bales
Anvato May 26, 2015

From: Daniel Bales
Sent: Tuesday, May 26, 2015 12:51 PM
To: Randy Dreier
Subject: New Anvato stickers

Good morning Randy,

Thanks again for your help getting our stickers made for our server bezels. They came out great and are making me look good at my new job :)

We'd like to place another order, this time for something a bit different...

Using the same materials as our previous purchase, we'd like to order 520 rectangular stickers of the attached art.

Let me know if you have any questions.

Thanks,
Daniel

"Thank you so much for your help."

Sheila Rafael
Breg, Inc. May 21, 2015

From: Sheila Rafael
Sent: Thursday, May 21, 2015 1:43 PM
To: Matt Van Beber
Cc: Eddie Santamaria; Randy Dreier
Subject: RE: KANBAN PO'S for MARKING SYSTEMS

Hi Matt,

Thank you so much for your help. I am commending Randy and Eddie for the good job they have done today. They make it possible to send the labels today. I am just waiting on the delivery, they said they'll be ready around 3PM and couriered over to us.

Sheila Rafael
Purchasing
Breg, Inc.

"You Guys ROCK!"

Bonnie Wood
Baseline Systems May 15, 2015

From: Bonnie Wood
Sent: Friday, May 15, 2015 9:52 AM
To: Eddie Santamaria
Cc: Chris Watley
Subject: RE: Art approval for P/N DAC-ISP-1, DAC-ISP-2 and DAC-ISP-4

You

Guys

ROCK!

Thank you!
Bonnie Wood

"Ya'll are awesome!"

Kathleen Scharrer
Graphic Label Solutions May 07, 2015

From: Kathleen Scharrer
Sent: Thursday, May 07, 2015 1:52 PM
To: Tammy Nicaud
Cc: Kathy Leonard; SRC
Subject: RE: SHIP DATE : EZGO PO# 7060128 & 7060122

Tammy,
Ya'll are awesome! Thank you SO much for everyone's help on this! SRC advised that they are truly appreciative of your efforts also!

Thank you,

Kathleen Scharrer
Customer Service Specialist

"thank you for the outstanding support"

"in my book MSI is a top notch supplier"

Mark Rock
Eltek May 05, 2015

From: Mark Rock
Sent: Tuesday, May 05, 2015 4:45 PM
To: Celik Frias
Subject: FW: Quote Number: 177378 - Green line ( 5515 )

Celik,

First I want to thank you for the outstanding support. I asked for the impossible and you and your company tried your hardest to comply, I really do appreciate that. We had to ship the product today, they are being packaged as I type this message.

I judge a supplier by the way they support their customer, in my book MSI, with you being my primary point of contact, is a top notch supplier.

Thank you again, and I promise I will give you more lead time on the next project.

Best regards,

Mark Rock
Staff Engineer

"You are always Awesome!"

Kathleen Allman
New Options Sports April 29, 2015

From: Kathleen Allman
Sent: Wednesday, April 29, 2015 11:17 AM
To: Chris Watley
Subject: RE: Need PDF/Frontline Logo

You are always Awesome! I don't know what I would do without you

Kathleen Allman
Purchasing Manager
New Options Sports

"thanks for all your help"

Bill Niesen
PRG Scenic Technologies April 28, 2015

From: Bill Niesen
Sent: Tuesday, April 28, 2015 3:52 PM
To: Jim Clark
Subject: clx remote labels

Jim,

The labels looked great, thanks for all your help. More to come.

Bill Niesen
Control Systems Engineer
PRG Scenic Technologies

"the Customer and I appreciate MSI working with us"

Sherry Swearengin
Graphic Label Solutions April 23, 2015

From: Sherry Swearengin
Sent: Thursday, April 23, 2015 8:25 AM
To: Tammy Nicaud
Subject: EXPEDITE SHIP DATE: Lennox PO 4736855 PN 103038-01 URGENT EXPEDITE

Morning Tammy:

I sent you an email from my phone last night but I just wanted to let you know this morning how much the Customer and I appreciate MSI working with us to make this happen.

Thank you,

Sherry Swearengin
Customer Service Representative

"Thank you much for all the support"

Zeke Flores
Zodiac Aerospace April 14, 2015

From: Zeke Flores
Sent: Tuesday, April 14, 2015 11:06 AM
To: Randy Dreier
Subject: Re: Invoice Number: 372485

MR

I know I sound very demanding at times but they are killing us in here.

Thank you much for all the support you and your team give us every shipment.

To be honest, I do not want to be in your shoes..

Zeke Flores
Procurement - Buyer II
Zodiac Aerospace

"You guys are amazing."

Silvia Maynard
Pikes Peak Plastics March 30, 2015

From: Silvia Maynard
Sent: Monday, March 30, 2015 9:51 AM
To: Randy Dreier
Subject: RE: PO#27451 H25-100 Bezel Overlay

Randy,

You guys are amazing. Please thank everyone!

-Silvia
Pikes Peak Plastics

"MSI always comes through for us"

Kim Tracey
Nielsen-Kellerman March 26, 2015

From: Kim Tracey
Sent: Thursday, March 26, 2015 11:11 AM
To: Chris Watley; Eddie Santamaria
Subject: RE: Order Number: 371367 - 808358 REV 2 - PO Number: 0835815

You guys are truly WONDERFUL!

I cannot thank you enough, MSI always comes through for us when we need them!!

Yes, please get these sent out UPS RED on our account.

Again, thank you so, so much- you are all awesome!!!

"Ya'll are awesome!"

Kathleen Scharrer
Graphic Label Solutions March 18, 2015

From: Kathleen Scharrer
Sent: Wednesday, March 18, 2015 3:59 PM
To: Tammy Nicaud
Subject: RE: ROCKWELL / PPAP ON FILE - YES/NO / Marking System Inc.

Ya'll are awesome! Thanks for the help!

Thank you,

Kathleen Scharrer
Customer Service Specialist

"Thanks for all of your help, Randy."

Kurt Miller
Uponor March 06, 2015

From: Kurt Miller
Sent: Friday, March 06, 2015 10:40 AM
To: Randy Dreier
Subject: RE: PO - KURT-VERBAL - Quote Number: 176193 - Field Trial - Polycarb_03

Thanks for all of your help, Randy. I appreciate the quick turnaround on the samples & quotes. It's always nice to find suppliers that are both patient and quick.

Kurt Miller
Commodity Specialist
Uponor

"Thank all of you for getting me through this order"

Mike Brollier
KPB Commercial Printing March 03, 2015

From: Mike Brollier
Sent: Tuesday, March 03, 2015 10:29 AM
To: Accounts Receivable
Cc: Chris Watley; Kevin Witt
Subject: RE: Shipment Made on PO# 150564

I want to take a minute to thank all of you for getting me through this order. You all dealt with the numerous changes with calm professionalism. Adverse weather couldn't even stop you from delivering the job as promised. We are very excited to receive the order today and deliver to our client on schedule. Please let the entire team know what a great job they did. Thank you again and I sure hope to work with you in the very near future.

Thank you,

Mike Brollier
Lead Estimator
KPB Commercial Printing

"super hero account manager"

Ryan Rumple
Thermo Fisher March 02, 2015

From: Ryan Rumple
Sent: Monday, March 02, 2015 11:21 AM
To: Carmen Emerson
Subject: RE: Leaving Soon!!

AWESOME CARMEN!!!!! A super hero baby for my super hero account manager. I hope everything goes perfect and I can't wait to hear about him when you return. I may not know you personally but you will be a great mom congrats again!

Thank you,

Ryan Rumple
Thermo Fisher


"Thanks for getting these turned around for us."

Jeff Flovin
Data Center Systems February 20, 2015

From: Jeff Flovin
Sent: Friday, February 20, 2015 5:07 PM
To: Eddie Santamaria; Jim Clark
Cc: Matt Van Beber; Tim Vandeventer
Subject: RE: 2 prototype parts

Eddie / Jim,

Thanks for getting these turned around for us.

Have a good weekend,

Jeff Flovin
Data Center Systems

 

"You always pull through for us"

Neida Mendoza
Lancer Corporation February 17, 2015

From: Neida Mendoza
Sent: Tuesday, February 17, 2015 11:32 AM
To: Carmen Emerson
Subject: RE: PO # 00049582_070 06-2901

You always pull through for us Carmen!!!!!!!!!

I am confirming our monthly usage with planning..we've had a huge spike in demand.

I know I sent you a new blanket PO but we may have to send you another one.

Thank you,

Neida Mendoza

 

"The overlays look great"

Chris Henderson
Traulsen February 16, 2015

From: Chris Henderson
Sent: Monday, February 16, 2015 10:42 AM
To: Carmen Emerson
Subject: RE: Ship date for 345-60065-00 - PO 39613

Carmen,

I received the overlays late on Friday. They look great - Thanks

Chris Henderson
Engineering Manager
Traulsen

 

"your Team has superior customer service"

Kim Kilgore
FBD Partnership LP February 16, 2015

From: Kim Kilgore
Sent: Monday, February 16, 2015 8:37 AM
To: Matt Van Beber; Tammy Nicaud
Subject: Thank You

Matt, I appreciate all of your help last week. Tammy, Carmen did an excellent job in your absence. Out of all of my vendors, your Team has superior customer service. Thank You.

Thanks!
Kim
FBD Partnership LP


"I attribute a lot of my success to your support."

Parham Eftekhari
CamPatch January 05, 2015

From: Parham Eftekhari
Sent: Monday, January 05, 2015 2:58 PM
To: Randy Dreier
Subject: RE: Happy New Year

Take care Randy - and thanks for being such a great advocate for CamPatch over there. It really does mean a lot to me and I attribute a lot of my success to your support. I mean that.


Parham Eftekhari
President
CamPatch


"you take care of all of your customers"

Tina Ralls
Genesys Aerosystems December 09, 2014

From: Tina Ralls
Sent: Tuesday, December 09, 2014 8:43 AM
To: Carmen Emerson
Subject: RE: Quote Number: 157285-1 - 56112-1 Rev

You are sweet! Plus, it's always good to be the favorite! And I know you take care of all of your customers. I never have to worry about Marking Systems stuff because I have a great Sales person! :)


Tina Ralls
Genesys Aerosystems


"Thanks for going the extra mile"

Jamie Downing
Synth Graphics November 13, 2014

From: Jamie Downing
Sent: Thursday, November 13, 2014 6:31 PM
To: Celik; Jim Clark; Chrissy
Subject: Thank You!

Hey guys,

Received the overlays today, and quickly got them shipped to customers. Disaster diverted.

They look great!!! Thanks for working with me to keep my customers happy and going the extra mile. That holds a lot of weight in this day and age. Thanks again!!! :)

Cheers,

Jamie


"The best label makers I know of!"

Daniel Huthsing
FLIR Systems, Inc. November 03, 2014

From: Daniel Huthsing
Sent: Monday, November 03, 2014 2:05 PM
To: St. Onge, Danielle
Cc: Parker Dobson; Carmen Emerson
Subject: Re: Graphic for PocketCam

Marking systems inc

I've ccd a couple of contacts. They are the best label makers I know of.

Daniel Huthsing
FLIR Systems, Inc.


"Thanks for always taking care of us!!!"

Wendy Churchill
Telect September 11, 2014

From: Wendy Churchill
Sent: Thursday, September 11, 2014 11:56 AM
To: Chris Watley
Cc: Bridget Dominguez
Subject: RE: Eddie/ 145608 quoted needed ASAP

Awwww...ditto! I told Connie I wanted to fly to Plano when they start allowing us to do our own QBR's and when we are able to, I would love to stop by and say hi!!!

Have a fantastic Thursday and thanks for always taking care of us!!!

Wendy Churchill
Sourcing Analyst

 

"Great company to do business with"

Dave Witter
FM Corporation September 05, 2014

From: Dave Witter
Sent: Friday, September 05, 2014 4:31 PM
To: Matt Van Beber
Cc: Bridget Dominguez
Subject: Thanks

I neglected to forward you the below. MSI is a great company to do business with and will do all in our power to steer our new customers in your direction. Great team, great leaders.

Thanks

Dave


"Able to meet a critical ship date"

Gene Thompson
Zodiac Aerospace August 29, 2014

From: Gene Thompson
Sent: Friday, August 29, 2014 1:07 PM
To: Zeke Flores; Randy Dreier; Greg Van Beber; Matt Van Beber
Subject: RE: PURCHASE ORDER P079296 - 00

We clearly understand the disruption this causes. We have a very extreme last minute situation here. These are the last parts to complete the interior of a brand new $600,000,000 Airbus A380. We caused the problem here but a delay is not negotiable with either our customer or Airbus. Thanks for your consideration of our plight. Your help will make us able to meeting a critical ship date. Thanks

Sincerely,
Zodiac Aerospace


"Thanks"

George Shihady
MTD Products August 19, 2014

From: George Shihady 28
Sent: Tuesday, August 19, 2014 1:27 PM
To: Chris Watley
Subject: RE: Orders will ship tonight! RE: 53AI2PUD603G


Thanks for jumping on this and making this happen!!!

George Shihady
MTD Products


"Excellent work and terrific turnaround"

Julie Dean
Wadsworth Control Systems, Inc. July 14, 2014

From: Julie Dean 28
Sent: Monday, July 14, 2014 1:08 PM
To: Randy Dreier; Oana Stancioiu; Eddie Santamaria; PPAP
Cc: Robert Brandstetter; Betsy Joyce; Ben Lane; Patricia Dean
Subject: Wadsworth overlay

Greetings,

Thank you to all of the great staff at Marking Systems for the excellent work and terrific turnaround time for our recent overlay order.

The color was spot on, the dimensions perfect!

There will be some changes as we move forward and we look forward to working with you all.

Thanks,
Julie


"A great company to do business with"

Carol Oram
Hatco Corporation June 04, 2014

From: Carol Oram 28
Sent: Wednesday, June 04, 2014 8:55 AM
To: Carmen Emerson
Cc: Matt
Subject: RE: Purchase Order 551681 0702-4002

Thanks Carmen.

Marking Systems Inc. is proving to be a great company to do business with and you are a big part of that.

Carol Oram
Purchasing
Hatco Corporation


"Confident in ordering from MSI"

Todd Samons
IED Audio May 22, 2014

From: Todd Samons
Sent: Thursday, May 22, 2014 4:12 PM
To: Carmen Emerson
Subject: RE: Shipping Update

Hey Carmen,

I just wanted to let you know that the lexans came in late today and they look great!

I feel very confident in ordering from MSI because of your help and support!

Thanks

Todd
IED Audio

 

"You went above and beyond for us"

Theresa Tabor
ArjoHuntleigh May 12, 2014

From: Theresa Tabor
Sent: Monday, May 12, 2014 1:37 PM
To: Tammy Nicaud
Cc: Parker
Subject: First Articles for RIK

Hi Tammy,

All RIK first articles passed inspection, see list below.

I want to thank you so much for all the time effort all of you put in to make this happen. You definitely went above and beyond for us and it's greatly appreciated!

Thank you again!

Terri
ArjoHuntleigh


"You're my kind of supplier."

Laurie Yoder
Delta Group Inc. April 14, 2014

From: Laurie Yoder
Sent: Monday, April 14, 2014 9:35 AM
To: Carmen Emerson
Subject: RE: 07460 - Req 470501: RFQ QUESTION DUE 4/14/14***---URGENT - Delta

You're my kind of supplier Carmen!!

Thank you,

Laurie Yoder
Delta Group Inc.


"Thanks for your personal attention"

Preston Thorpe
Paragon Innovations, Inc. March 5, 2014

From: Preston Thorpe
Sent: March 5, 2014 at 2:04:10 PM CST
To: Razvan Datcu
Subject: FW: Quote Number: 168796 - 4025 Front Label

Razvan,

Thanks for your personal attention to my order yesterday, and your willingness to discuss the laser and its operation. I managed to misspell your email address when sending the email quoted below, so I wanted to make sure you got it.

I hope to learn from your Jedi ways. May the Force be with you,

Preston Thorpe
Paragon Innovations, Inc.


"The lexans look really good"

Todd Samons
IED Audio January 17, 2014

From: Todd Samons
Sent: Friday, January 17, 2014 9:37 AM
To: Carmen Emerson
Subject: RE: po 35775

The lexans look really good and thanks for getting them to me today.

Great job Carmen!!!!!

Todd

 

"You saved me"

Doris Twardowski
Toshiba January 10, 2014

From: Doris Twardowski
Sent: Friday, January 10, 2014 7:02 AM
To: Carmen Emerson
Subject: RE: 28

Yes, you saved me and I have every confidence in you to get me what I needin a very timely manner, so thank you again.

Doris
Toshiba


"Thank you for being a true partner."

Tim Savins
ABCO, Inc. October 15, 2013

From: Tim Savins 28
Sent: Tuesday, October 15, 2013 3:39 PM
To: Tammy Nicaud; Annika Hauan; Kathy Smith; Randy
Subject: follow up

Tammy and Randy

I wanted to take a moment to thank both of you as well as your "behind the scenes team" for helping us through this issue for our client-your responsiveness and follow through with the actual jobs and then the new C of C's was outstanding. Thank you for being a true partner.

Regards,

Tim Savins
VP-Major Accounts
ABCO, Inc.


"I would absolutely recommend them"

Kristy Shigemoto
Apposite Tech September 12, 2013

From: Kristy Shigemoto
Sent: Thursday, September 12, 2013 4:31 PM
To: 'Holly Clem'
Cc: Jacob
Subject: RE: Art approval for P/N L8510-SFP FACEPLATE, L8510-RJ45 FACEPLATE and L8510-4/4 FACEPLATE

Hey Holly,

I wrote up a brief testimonial for your site. Please pardon any typos and let me know if you'd like any revisions made:

The customer service provided by Holly, Jacob, and the rest of the crew at MSI was simply exceptional. They listened to what our company needed, and did everything they could to help us. Our requirements weren't easy either! We needed overlays for eight different models that included about 300 holes to be cut out, they had to be precise and they needed to do exact color matching all by a certain deadline. When they were running a day behind schedule they actually overnighted the shipment to us at no extra cost!


Did I mention their pricing is exceptional? Well, it is. And unlike other companies I've dealt with, they care more about providing customers with an enjoyable experience than they do about profitability. I would absolutely recommend them to other businesses and plan to continue working with them in the future.

Thanks MSI!

Kristy Shigemoto
APPOSITE TECHNOLOGIES, INC.


"Thanks Matt for helping out"

Michael Stewart
Zodiac Aerospace July 25, 2013

From: Michael Stewart
Sent: Thursday, July 25, 2013 6:18 PM
To: Matt Van Beber
Cc: Jim Clark; Laurel Holtmeyer; Mihai; Randy Dreier
Subject: Re: Deliveries


Thanks Matt for helping out with the deliveries.........we appreciate the effort by everyone. The parts were received and cleared by QA today.

Have a great weekend also!

Best regards,

Michael Stewart
ZODIAC SEATS US LLC
Zodiac Aerospace

 

"Someone who truly cares."

Lindsey Montanez
Winchester Safes May 30, 2013

From: Lindsey Montanez
Sent: Thursday, May 30, 2013 9:31 AM
To: Chris Watley
Subject: RE: 3 new parts BPS/POP

Yes ma'am.

Also, I wanted to let you know that I will be leaving Winchester Safes. My last day is Wednesday, June 5th. I am not 100% sure who your new contact will be, but I will make sure to let you know before I go. I have really enjoyed working with you over the past six months. It is not every day you meet someone who truly cares about their customers...you reminding me of my own project this morning is a prime example.

Deciding to leave wasn't easy, but I will be starting at Interstate Batteries in a couple of weeks in the marketing department. I will make sure to take your contact information with me! Thanks again for everything!!!

Lindsey

 

"Will recommend MSI at every opportunity."

Dan Williams
Consultant March 22, 2013

From: Dan Williams
Sent: Friday, March 22, 2013 3:37 PM
To: Karol Birdsall
Subject: RE: Kapton Tape


Hi Karol,

I was pleasantly surprised with the arrival of the samples.

I've had trouble with this email account and didn't know they were coming.

This attention to detail on your part has put your company at the top of my list. I am mainly doing consulting right now and will recommend MSI at every opportunity.

Dan Williams


"MSI always delivers!"

Joel Jorden
National Instruments Feb. 20, 2013

From: Joel Jorden
To: Tammy
Subject: Re: Shipment Made on PO# CC order-Bruce Perry

Thank you, Tammy, but you are at work way too late!!! :)
I really appreciate all your help with this... MSI always delivers. :)
Joel Jorden


"Top qualities: Personable, High Integrity, Creative"

Ryan Miller
National Instruments November 8, 2011

I wish Linkedin would let me choose more than just three attributes for Ryan. He's a very results oriented man determined to get his customer what they want. He's very good at making his customers feel important and delivers on his promises. Can not recommend Ryan and MSI highly enough.

"Ryan is the man!"

Cindy Lee
Proct-Clearcube November 8, 2011

Ryan was my go to man at Marking Systems. When ever there was an issue with a order or delivery all I had to do was call Ryan and the best resolution possible was provided in a timely manner. Marking Systems had the best quality and pricing for custom labels of all the suppliers I quoted. I would recommend Ryan and Marking Systems with the highest regard.

"Eagle-eyed artist!"

Doug Anderson
B&B Electronics November 15, 2010

Good catch! I didn't see the problem until I zoomed in close and then I noticed the logo being slightly different. Yes, please use the updated file (#2) with the corrected logo artwork. I will correct it in our original artwork. Please thank your eagle-eyed artist!

"Amazing service"

Mark E Djerrahian
Technical support - Industrial Controls
ABB Inc. November 12, 2010

I just wanted to say thank you all for your amazing service! It is very much appreciated.

"Doing a great job!"

JoDee Smith
Sr. Buyer
LaBarge, Inc November 5, 2010

Yes, Parker is doing a great job! (although I do miss Jacob! Tell him Hi for me!) I think that Parker is definitely an asset for Marking Systems and it is nice having someone local.

"Everything went perfect"

Ceceley Alcala
Tacony November 2, 2010

I just wanted to say thank you again for all of your help last week. Everything went perfect and they got out right in time for the end of the month.
Thank you so much again for all of your help!

"THANK YOU!"

Mike McNatt
Compliance Manager
B&B Electronics November 1, 2010

We received this order TODAY, and the labels look good. Please extend my sincere "THANK YOU!" to all involved, including yourself; this exceeded my expectations.
John, what a great performance by a vendor.

"Helped more than you know!"

Sue Flynn
Thomas & Betts October 27, 2010

You've helped me more than you know! Especially after something has gone awry the support you give at that point is much appreciated as well as keeping things smooth when we aren't in crisis mode!

"Surpassed our expectations"

Chris Miller
Inventory Specialist
Airway Management, Inc August 30, 2010

I would like to express my appreciation and compliment you on the quality of product you provide and the timely manner in which we receive product from you.
We are pleased with the quality of product you provide especially since our business relationship is just beginning. You have surpassed our expectations in quality and delivery service and it deserves to be noted.
Thank you for being an outstanding vendor and I hope you can continue to provide the highest quality product on the market today.

"Quick turnaround"

Wendy Licka
Refraction Technology, Inc August 26, 2010

As a new customer to Marking Systems, I wanted to send you a letter to thank you and your staff for the attention you have given our account. Our quotes are always received and processed in a timely manner and you offer flexibility with each delivery to accommodate our needs.
I really appreciate the quick turnaround on the 155 label and the fact that you hand delivered them when you said you would. You all are a pleasure to work with and I look forward to building a partnership with Marking Systems in the years to come.

"Jim is a total professional!"

Derek DeMent
Parker Chomerics August 20, 2010

Jim's company, MSI, was recommended to me by one of my former company's customer. This could lead to many hurdles and problems but Jim was there to make the new relationship as smooth as it could possibly be. Jim is a total professional and extremely knowledgeable.

^